Privacy Policy
Last updated: October 26, 2025
Company: SysWorks
Address: 5 Chome-11-12 Nakameguro, Meguro City, Tokyo 153-0061
Contact: info@delmoriver.com | +81 3-3713-1595
Our Commitment to Data Protection
At SysWorks, we take the privacy and security of your personal information seriously. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our IT education platform and services.
We are committed to transparency in our data practices and compliance with applicable data protection regulations, including the General Data Protection Regulation and relevantese privacy laws. This policy provides comprehensive information about your privacy rights and how we handle your personal information.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you interact with our services:
- • Contact Information: Name, email address, phone number, and mailing address when you submit inquiries or register for courses
- • Educational Information: Course preferences, training background, technical skill level, and professional experience
- • Communication Data: Messages, feedback, and inquiries you send through our contact forms or email
- • Account Information: Username, password, and profile details if you create an account with us
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- • Device Information: Browser type, operating system, device identifiers, and screen resolution
- • ge Data: Pages visited, time spent on pages, navigation paths, and interaction patterns
- • Location Data: IP address and approximate geographic location
- • Cookie Data: Information stored through cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from third-party sources such as analytics providers, advertising networks, and social media platforms when you interact with our content on those platforms.
How We Use Your Information
We process your personal data for the following purposes, based on legitimate interests, contractual necessity, or your consent:
Service Delivery and Communication
- ✓ Process and respond to your course inquiries and enrollment requests
- ✓ Provide information about our training programs and educational services
- ✓ Send administrative communications regarding course schedules and updates
Website Improvement and Analytics
- ✓ Analyze websitege patterns to improve user experience and functionality
- ✓ Monitor website performance and troubleshoot technical issues
- ✓ Conduct research and analysis to enhance our educational offerings
Marketing and Promotional Activities
- ✓ Send newsletters and promotional materials about new courses and programs
- ✓ Display targeted advertisements based on your interests and browsing behavior
- ✓ Measure the effectiveness of our marketing campaigns
Legal and Security Purposes
- ✓ Comply with legal obligations and respond to lawful requests
- ✓ Protect against fraudulent or unauthorized access to our systems
- ✓ Enforce our terms of service and protect the rights of SysWorks and our users
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: You have given us explicit permission to process your data for specific purposes
- Contract Performance: Processing is necessary to fulfill our obligations under a contract with you
- Legitimate Interests: We have a legitimate business interest in processing your data, balanced against your privacy rights
- Legal Obligation: Processing is required to comply with applicable laws and regulations
Data Sharing and Disclosure
We may share your personal information with the following categories of recipients:
Service Providers
We engage third-party companies to provide services on our behalf, including website hosting, email delivery, analytics, payment processing, and customer support. These providers have access to personal data only as necessary to perform their functions and are obligated to protect your information.
Analytics and Advertising Partners
We work with analytics providers and advertising networks to understand websitege and deliver relevant advertisements. These partners may collect information through cookies and similar technologies.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, ensure user safety, or investigate potential violations of our policies.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to substantially similar privacy protections.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
- Encryption: We use industry-standard encryption protocols to secure data transmission and storage
- Access Controls: We restrict access to personal data to authorized personnel who need it for their work
- Regular Monitoring: We conduct ongoing security assessments and monitor for potential vulnerabilities
- Secure Infrastructure: Our servers and databases are hosted in secure facilities with physical and digital safeguards
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to protecting your data using reasonable measures.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
- • The length of time we have an ongoing relationship with you and provide services
- • Legal obligations that require us to keep records for specific periods
- • Whether there is a legal claim or dispute that necessitates data retention
- • Guidelines issued by relevant regulatory authorities
When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
Your Privacy Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of the personal information we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data we maintain about you.
Right to Erasure
Request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
Request that we limit the processing of your personal data in specific situations.
Right to Data Portability
Receive your personal data in a structured, commonly used format and transmit it to another controller.
Right to Object
Object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Withdraw your consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.
Parents and guardians should supervise their children's online activities and help enforce this Privacy Policy by instructing children never to provide personal information through our website without permission.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.
When we transfer your data internationally, we implement appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy and applicable data protection requirements.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information. Your continued use of our services after changes have been posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@delmoriver.com
Phone: +81 3-3713-1595
Address: 5 Chome-11-12 Nakameguro, Meguro City, Tokyo 153-0061
You may also visit our contact page to submit an inquiry. We strive to respond to all privacy-related questions and requests within a reasonable timeframe.